Features
Fast and Simple On-demand Remote Desktop Support
Device Compatibility
Features: Device compatibility refers to the capacity to efficiently access and troubleshoot various devices and operating systems when providing on-demand remote help.
Share your screen
Support agents can monitor and control the user’s screen in real-time for efficient help through screen sharing in on-demand remote support.
Multiple monitor display
Features: Watching and engaging with all linked screens on the user’s device simultaneously is possible with multiple monitor displays in on-demand remote support.
File Transfer
Rapid and easy file interchange between the support agent and the user’s device is made possible via file transmission in on-demand remote support.
Performance Viewer
To assist support agents in promptly identifying and resolving performance issues, the performance viewer in on-demand remote assistance tracks device metrics in real time.
Integrations
Integration with other applications and systems facilitates a smooth connection, improving workflow productivity and simplifying support procedures in on-demand remote support.
Video Recording
Via real-time visual engagement, the video call feature in on-demand remote assistance facilitates more effective problem-solving and transparent communication between users and support professionals.
Record Remote Sessions
When remote sessions are recorded for “Fast and Simple On-demand Remote Support,” exchanges can be captured for documentation, training, or review purposes.
Live chat
Could you clarify what you mean by “change content live chat”? Do you want to update this text in a live chat system on your website, or are you referring to modifying a live chat message dynamically? Let me know your specific requirement! 😊
Security
AES 256 bit encryption
Strong security against unwanted access and guaranteeing data confidentiality and integrity are provided by the robust AES 256-bit encryption standard, which employs a 256-bit key to secure data.
Two-factor authentication
Two-factor authentication (2FA) improves security by demanding two forms of verification—usually something you have (a security token or smartphone) and something you know (a password)—before allowing access. Features enhanced security for your account and data protection.
Screen sharing
Share your screen securely with our experts for quick troubleshooting and real-time assistance. Our seamless screen-sharing feature ensures fast problem resolution while maintaining top-tier security and privacy standards.
Easy Accountability
Session Reports
Access logs, time and date, and other details of each session.
Session Recording
Record each session for further diagnosis and future reference.
Snapshots/Notes
Capture the screen securely and take notes of the issues for detailed references.
Session management
Multi-session handling
Multi-session handling facilitates the simultaneous management of numerous remote assistance sessions, allowing for increased productivity and multitasking.
Concurrent sessions
Handling several remote support sessions simultaneously using concurrent session management improves productivity and uses available resources better.
Single Sign-On
Users can access multiple remote support sessions or systems with just one login thanks to single sign-on (SSO), which simplifies access.
Choose Your Pricing Plan
Display Pc We help you discover a plan that suits the needs and budget of your business by providing reasonable rates and pricing options.
Unlimited Technician
49.95 / Year
- Start with a free 14 day trial, no credit card required
RemotePcNow offers seamless remote access and screen-sharing, allowing users to manage and control their desktops from anywhere efficiently.
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- support@remotepcnow.com
- Opening Hours: 24/7