FAQs – Remote PC

RemotePc > FAQs – Remote PC

Remote Access via Desktop

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What is RemotePC?
RemotePC allows you to access and manage your distant computers anytime, from any device – given that the computer has an active Internet connection and the RemotePC application installed on it. You can login to your office or home computer from anywhere, manage your files and work on your computer – as though you were sitting right in front of it. You can also invite an associate to access your computer to work on a presentation or help troubleshoot.
What are 'Computer Name' and 'Personal Key'?

Computer name: A unique number allotted to a computer on a network that manages resources and sets it apart from other devices.

Personal Key: a safe, distinct code or password that is given to a person for use in a variety of systems and applications for encryption, access control, and authentication.

What are the checks to be made before connecting to a remote computer?
Some things need to be kept in mind before connecting to a remote computer : Both the local computer and the remote computer must be connected to the Internet for remote access. RemotePC application should be running on both local and remote computer. If required, setup the firewall to allow RemotePC.
Which version of Mac OS X is supported for the RemotePC application?

The RemotePC application for Mac OS X El Capitan or greater [macOS 13.5 Ventura Compatible]. It supports Intel and Apple M1 processors.

Which distributions/versions of Linux OS are supported for the RemotePC application?

In case the Linux Server has X-display (GUI) installed, then you will need a monitor or a dummy monitor-plug attached. However, you can also access monitor-less PI -32 bit machines remotely. It requires you to reboot the machine or restart the RemotePC service after unplugging or removing the monitor.

Do I need a monitor to remotely access a Linux server?

In case the Linux Server has X-display (GUI) installed, then you will need a monitor or a dummy monitor-plug attached. However, you can also access monitor-less PI -32 bit machines remotely. It requires you to reboot the machine or restart the RemotePC service after unplugging or removing the monitor.